Privacy Policy

Jessie-Anne and Botanical Abundance are committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What Personal Information We Collect

We may collect the following information:

  • Name, email, phone number

  • Health-related information provided through forms and consultations

  • Payment details for bookings or event registrations

  • Website usage data via cookies or analytics tools

2. How We Collect Your Information

We collect information directly when you:

  • Book a consultation via Practice Better

  • Register for a workshop or event

  • Sign up for our newsletter (via Mailchimp)

  • Contact us via forms or email

  • Browse our website (cookies and analytics)

3. Why We Collect It

We collect personal information to:

  • Provide naturopathic services

  • Communicate with you about your care, bookings or products

  • Send newsletters or updates you’ve opted in to

  • Process payments for services or workshops

  • Comply with legal and professional obligations

4. How Your Information is Stored

Your information is stored securely through:

  • Practice Better (for clinical records and bookings)

  • Mailchimp (for newsletters and email marketing)

  • Password-protected systems and encrypted platforms

We take reasonable steps to protect your data from misuse, loss or unauthorised access.

5. Sharing of Information

We may share your information with trusted third parties that support our services, including:

  • Practice Better (secure clinical platform)

  • Mailchimp (email communication)

  • Payment providers (Stripe)

We do not sell or rent your information to any third parties.

6. Access, Correction & Deletion

You may request access to your personal information, ask for corrections, or request deletion by contacting us at jessie@botanicalabundance.com.au

7. Complaints

If you believe your privacy has been breached, please contact us so we can address the issue. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in legislation or business practices. The latest version will always be published on this website.